AGM Service | After-Sales Management
Jaipur, India · 28.0 yrs experience
A highly motivated and results-oriented Service Manager with over 28 years of experience in managing after-sales service operations for leading automotive companies.
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Managed after-sales service operations for Karnataka 1 area, overseeing service-related functions for 78 AMD branches and 112 ADs.
Streamlined after-sales service operations across the UP Central area, overseeing the delivery of high-quality service to customers of 52 main dealers and 229 sub-dealerships.
Handled Rajasthan 1 Area after-sales service function with a team of 3 Territory Managers and 2 Service Engineers.
Managed service operations across East, West, and North zones, attending training on big bikes conducted by SMC Japan.
Managed after-sales service-related functions of 22 dealers in the Rajasthan market.
Managed 23 dealers with a service team of 4 Engineers, planning service activities for the State.
Handled entire Rajasthan state after-sales service, managing 21 dealers.
Managed workshop service activities and ensured customer satisfaction.
after-sales
service management
customer satisfaction
team management
network expansion
dealership management