Midun Varsan M

Technical Support Engineer | EV Charging Solutions

Coimbatore, IN · experienced professional

0 connections·0 followers·0 posts

Industry ProfessionalCharging Infrastructure

About

Mechanical engineering graduate with 2+ years of experience in enterprise-level technical support roles, including L2 support for critical backend systems and network-connected devices.

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Experience

Technical Support Engineer (L2)
ChargePoint Technologies
Apr 2024 – Present · Bengaluru, India
Delivered L2 support for DC fast charging stations, resolving escalated global field issues while managing client projects and fostering strong client relationships to enhance satisfaction.
Project Engineer
Wipro Technologies Pvt Ltd.
Sept 2022 – Mar 2024 · Coimbatore, India
Developed impactful Power BI visualizations for diverse datasets, enhancing data-driven decision making.

Education

Sri Shakthi Institute of Engineering and Technology
B.E. · Mechanical Engineering
2018–2022

Skills

Customer-Facing Support
Backend Troubleshooting
Salesforce
Networking
Power BI

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Jira

Languages

EnglishTamilKannda