Nishant Gaurav
Deputy General Manager - Technical | EV After-Sales & Battery Diagnostics
Mumbai, IN · experienced professional
About
An EV enthusiast with 11+ years of experience steering after-sales service for B2B automotive industries, lead-acid & lithium-ion battery maintenance, and EV management.
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Experience
- Deputy General Manager - TechnicalElppa Energy Private LimitedSept 2021 – Present · Mumbai, IN
Leading service activities PAN India on goals and strategy implementation, and managed service revenue increased by 45% and customer satisfaction index by 3.5. Handling 5 institutional B2B customer on new product technical validation adding sales revenue of 15% increase. Spearheading multifunctional department on the team of 10 to drive after sales, designing, and software integration.
- Service HeadApple Energy Private LimitedDec 2013 – Sept 2021 · Mumbai, IN
Gained hands-on experience in installing 5 sites on battery monitoring system and sales of Industrial battery testers. Support service sales turnover by 15% yearly adding institutional customers on annual maintenance and spares service business.
Education
- IMT Ghaziabad + Liverpool John Moore UniversityPGDM + MBA · Applied Research2021–2022 · Secured 55%
- Dr. M.G.R. Educational & research InstituteBachelor of Technology · Electronics & Instrumentation2007–2011 · Secured 75%
Skills
Problem Solving
Time Management
Data management
Excellent Communication Skills
Supportive Leadership
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Battery Diagnostics
Project Management
Certifications
- Electric Vehicle Design and Battery Technology I
- Data AnalyticsGoogle
- Project Management