Prashant Rahane
Retail Operations Manager | Team Leadership & Customer Experience
pune, IN · experienced professional
About
Results-driven and dedicated Manager with extensive experience in Retail & E-commerce processes. Skilled in driving team performance, improving operational efficiency, and delivering exceptional customer experiences.
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Experience
- Business AssociateCredit Card Altruist India Private Limited (Bajaj Finance)May 2026 – —
Sales strategy development, client relationship management, market research, and customer service.
- Team Leader – OperationConneqt Business Solution Limited (Tata Neu)May 2026 – —
Managing day-to-day operations of the call centre, monitoring service levels, and motivating the team to achieve organisational goals.
- Team Leader – OperationMetro Cash and Carry India LimitedMay 2026 – Present
Driving revenue growth, improving margins, managing KPIs, ensuring high levels of customer satisfaction and loyalty, and maintaining attractive store displays.
Education
- Sandip Institute of Technology and Research CentreGraduation · Computer Science2018–2022 · 61.33%
- Chandaneshwar Junior College, SangamnerHSC2016–2018 · 52.67%
- Khanderay Vidyalay Khanderaywadi, SangamnerSSC2014–2016 · 78.91%
Skills
Team Leadership
Customer Experience
Inventory Management
Sales Strategy
Operational Excellence