EV Service Manager (Workshop)
Runs an EV-authorised workshop — manages technician team, customer satisfaction, parts inventory and warranty claims.
Salary band · India
₹12L – ₹28L
Median ₹18L
Experience
6–14 yrs
Senior (6-10 yr)
Hiring outlook
High
Role overview
Service managers run the workshop P&L. The role mixes people management (5-15 technicians), customer relationship management, warranty and parts logistics, and OEM-mandated process compliance. CSI score targets are typically 88+ on a 100-point scale.
Key skills
Tools & software
Responsibilities
- Diagnose and repair the assigned EV vehicle category using OEM-prescribed diagnostic tools and procedures.
- Follow high-voltage safety protocols at all times — LOTO, insulated PPE, Class-0 gloves and isolation checks.
- Maintain accurate job cards, parts consumption and warranty claim documentation in the dealership DMS.
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Requirements
- ITI Diploma in Automotive / Electrical / Mechanic trade.
- ASDC EV technician certification (Level 4 or higher) or equivalent OEM certification.
- Demonstrated hands-on experience with EV high-voltage systems.
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Typical employers
Industries
Reports to: Workshop Manager
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